Customized key integrations built for the customers’ environment with industry leading Contact Center applications for Microsoft, Cisco and CT Cloud.
We offer a Native Skype for Business solution. Through our amazing partnership with Microsoft, we offer a solution that is 100% native to O365 - 90% of the hosted VoIP/UCaaS providers cannot offer nativity. They must use third party plug-ins and add-ons. CallTower hosts Skype servers, not Broadsoft.
Cloud Hosted Voice Industry Pioneer with a 92% Customer Retention Rate.
Support average wait time in 29 seconds. 86% of the time CallTower solves the issue on the first call. Less than 1% of cases are reopened after resolution.
Our uptime is 99.95%. CallTower’s superior voice quality, network, international expansion, centralized order and support automation, geographic redundancy, Cloud/IT services and user-friendly options delivering the right solution for your clients.
Self-Provisioning Proprietary Portal for Administrators and Users. Manage your customers through one portal on any solution, your customers Admins can provision users as well.
CallTower assigns a highly sophisticated implementation and engineering team for our partners on every deal. We are the experts and don't want your customers to fall into the wrong hands.
Native Microsoft Skype for Business consolidates communication tools into a single, easy-to-use application. Deliver a completely geo-redundant hosted Skype for
CallTower delivers an integrated Office 365 Microsoft Teams experience with global calling plans empowered by a US-based client services team, ensuring a personalized implementation, adoption, training and support strategy.
The Microsoft Teams Phone System powered by CallTower enables customers to bring their current voice serves into the Microsoft Cloud through Direct Routing. Direct Routing ensures the ability to leverage CallTower’s preferred rates and unlocks the full potential of a Microsoft Teams Phone System.
CallTower and Cisco are ensuring businesses reach their full communication potential and stay competitive, with the most advanced capabilities in today’s changing market climate. With easy to use business communication technology tools support mobility, messaging, conferencing and presence management.
Cisco’s most innovative tools are enhanced by CallTower’s hosted enterprise IP telephony solution.
For business customers, managing communications and increasing productivity in today’s dynamic, distributed, mobile economy is extremely challenging. With CT Cloud Voice, network operators can support customers of any size to meet these challenges by quickly and reliably delivering feature-rich, high-quality, and secure business communications solutions.
Seamless integration with Calltower Solutions to deliver full feature cloud contact center.